Return/Warranty/Shipping Policy

Return Policy

We judge each possible return on a case by case basis as the Jug Hugger being made from a textile it can be mistreated and we will not cover improper use.  Any defects caused by manufacturing we will replace.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Jug Hugger disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Jug Hugger does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Jug Hugger does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Jug Hugger shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Jug Hugger has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


We offer 3 options for shipping:

USPS First Class, USPS Priority, and USPS Express

First Class(USPS): Tracked, *Not Insured* Arrives in 2-7 days.
Priority Mail(USPS): Tracked, Insured, Arrives 1-4 days
Express(USPS): Tracked, Insured, Arrives 1-2 days (guaranteed by USPS)

*Delivery dates may vary based on volume of mail in system
*Once packages are picked up by USPS we have no control of your package
*First Class option is UNINSURED and not USPS protected. We are not responsible for any First Class packages that are lost, missing, undelivered, damages in transit, or stolen.